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Modem Information

Modem Information

Selecting this menu option allows you to modify the setup of PCBoard in regards to the serial port you are using. Not only can you define the serial port you will be using, but there are options which control the behavior of PCBoard with your serial port.

There are three menu options that you can select. If you want to configure what serial port to use, the initialization string, or other items related to the setup of your modem then you should select the first menu option.

Selecting the second menu option will allow you to set numerous options that control how PCBoard interacts with your modem. Finally, the last menu option contains items that allow you to control access to the node you are configuring based on the connect speed of the caller.

When you installed PCBoard, the install program configured your modem with a program named PCBMODEM.EXE. This utility will configure numerous modems to operate properly with PCBoard. You should run PCBModem at least once to configure your modem properly.

Modem Setup

Seconds to wait for carrier

As soon as PCBoard detects a ring coming in from the modem, it will countdown from the number that you enter in this field to 0. If PCBoard reaches 0 without being able to determine that a connection has been established, it will recycle and wait for the next call. Normally a good value to set for this field is between 30 and 45 seconds to catch all connections.

Comm Driver to use (A/C/F)

Standard PCBoard software supplies only one type of comm driver and that is Asynchronous. If you have the standard PCBoard software, you should enter A in this field. If you attempt to enter any other answer, PCBoard will not operate properly.

If you have the multiport version of PCBoard (sometimes referred to as the /M version), you can select any of the comm drivers to use. The following describes each comm driver:

AAsynchronous (Async). Select this option if you wish to use standard serial ports (sometimes referred to as COM ports). These serial ports all utilize standard UART chips (e.g., 8250, 16450, 16550, etc.). With this driver PCBoard requires that each serial port in the machine access a unique base address and IRQ setting.
CCOMM-DRV. The multiport version of PCBoard includes a TSR that is called COMM-DRV. This TSR provides a standard interface between numerous serial devices. Not only are intelligent serial boards like those produced by Arnet and Digiboard supported but also some non-intelligent serial boards are supported. To confirm whether or not your card will work with the multiport driver, refer to the Preparing The Multiport Driver section in the Multiple Nodes chapter of this manual, or contact technical support.
FFOSSIL. PCBoard can also communicate with serial devices that provide a FOSSIL interface. Usually this requires that you load a device driver or TSR program.

Comm Port (0=NONE/Local Only)

Enter the number of the comm port to be used by PCBoard. If you enter a comm port of 0, no modem will be used by PCBoard and local logins will be used for all calls.

If you have configured PCBoard to use the async comm driver, the numbers 1 and 2 correspond to COM1 and COM2 in your machine. Any number higher than 2 will require that you supply a base address and IRQ value to define the port. If you enter a port higher than 2, your hardware must be configured for whatever values you enter for the base address and IRQ. If they do not, PCBoard will either refuse to load, or will not be able to properly communicate with your comm port. Refer to the Troubleshooting section of the PCBoard chapter for additional details.

If you have configured PCBoard to use COMM-DRV, enter the corresponding port number that you defined in DRVSETUP. For example, if you want to use the port 2 defined in this sample DRVSETUP

Port NumberCard TypeSub PortBase AddressIRQCard SegmentFOSSIL
1ARNET13003D000Y
2ARNET23003D000Y

enter 2 in the comm port field because that is what is defined as the port number in DRVSETUP.

If you selected the FOSSIL comm driver instead, enter the port number as it is defined in your external communications driver that provides the FOSSIL interface.

Opening Baud Rate (300-115200)

In this field, enter the speed you wish for PCBoard to initially open your serial port. Normally you will want to set this to the maximum port rate speed that your modem supports. The valid options are 300, 1200, 2400, 4800, 9600, 19200, 38400, 57600, and 115200.

Sometimes, your modem may be able to support a faster port rate speed then your serial and computer hardware may be able to keep up with. If this is the case, you will experience data loss (some bytes will be lost when transferred). To resolve this, you can lower the opening port rate speed or upgrade your computer hardware.

NOTE: If you enter an opening port rate speed of 19200 or higher, PCBoard will force the port speed to be locked regardless of how you have set the Lock in Opening Baud Rate.

Lock in Opening Baud Rate

A locked port speed tells the modem to communicate at the rate you entered for the opening port speed. When the communications port is not locked, PCBoard will always communicate at the same speed as the caller is connected at.

A locked port rate will have no effect unless you are using a modem that is capable of error-correction (e.g., V.42, MNP) and an error-correction connection is established. With an error-correcting connection, the actual throughput of all data transferred can be increased by up to 20% because the start and stop bits are stripped out. In addition, most error-correcting modems also support data compression of ASCII text (such as display screens) very well.

If you enable this option, you need to be sure that your modem is also configured to expect a locked port rate (sometimes referred as a fixed DTE speed or a fixed DTE link). If both the software and hardware are not configured to communicate at a locked port rate, you will see garbage characters on the remote screen when calling in.

Modem Initialization String

This field contains the initializing string that PCBoard should send to the modem when it first loads and whenever it recycles to the call-waiting screen. The string that you enter in this field will vary between modems because most modems have different command sets and default values. The best thing to do is to use PCBModem to properly configure your modem for use with PCBoard. Instructions for PCBModem can be found in the Utilities chapter of this manual. If your modem is not listed in PCBModem, contact the technical support staff to get your modem configured properly with PCBoard.

There are two special characters that you can use in your initialization string to simulate a carriage return (pressing R) and to incorporate a brief pause in your initialization string.

^M

If you enter these two characters in your initialization string, PCBoard will send a carriage return and continue sending the rest of the initialization string. Some modems have a problem with long initialization strings. Use the carriage returns to break up a long initialization string.

For example:

ATM0^MATH0^MATS0=0

would send the following to your modem:

ATM0 ENTER
ATH0 ENTER
ATS0=0 

~

If you enter this character in your initialization string, PCBoard will pause 1/2 of one second every time it encounters this character. This would be useful to manually slow down the speed at which the modem initialization string is sent.

If you run communications programs on the same modem that you use for your system, you need to be careful to restore the modem to all of the proper settings because your communications program has an initialization string as well. One initialization string that you could use would be ATZ^MATM0H0. This string will reset the modem, turn off the speaker, and put the phone line back on hook (if it was off hook). Be forewarned, however, that some modems have a problem with sending ATZ in the initialization string and may report a modem reset error.

An incorrect initialization string that does not generate an OK from the modem will result in PCBoard issuing a modem reset error. If you experience this error, refer to the Troubleshooting section in the PCBoard chapter of this manual for additional instructions.

Modem Off-Hook String

Sometimes PCBoard will want to take the phone off-hook to make the phone line busy. PCBoard will send the off-hook string that you enter in this field at the following times:

Selecting User - Busy, Sysop - Busy, or DOS-Busy from the call waiting screen.

Enabling the Modem Off-Hook During Recycle will force the phone to be off-hook from the time carrier is dropped until the initialization string is sent.

Recycling the node using the 15 sysop command.

NOTE: Some modems have built in limits as to how long they will stay off-hook. When this time expires, they will go back on hook (allowing your phone to ring). In this type of situation there is nothing that PCBoard can do to keep the phone line busy as this is a built in function of the modem.

Configuration Switches

Disable CTS/RTS Checking

CTS/RTS refers to a type of flow control called hardware flow control which restricts or enables the flow of data. When data cannot be received or sent by one side of the connection it will attempt to restrict the flow of data via the hardware flow control signals provided by the RS-232 serial interface. In other words, flow control is necessary to guarantee that modem and computer buffers are not caused to overflow by incoming or outgoing data.

Normally you will want to answer N to this question unless your modem or serial card does not support CTS/RTS flow control. For high speed communications it is essential that you do not disable flow control or you risk losing data over the connection.

NOTE: For high speed communications it is essential that you answer N to this question or risk data loss over the modem.

Valid options for this field are:

NCTS/RTS flow control will be enabled by PCBoard. Similar to locking the port rate, it is required that both the modem and PCBoard be configured to use CTS/RTS flow control. It is also important that your modem not be configured for XON/XOFF or software flow control.
YHardware (CTS/RTS) flow control will be disabled by PCBoard. Select this setting only if your modem does not support hardware flow control (check your modem manual if you are unsure).

Disable RTS-Drop During Write

While PCBoard is receiving an upload file (via an internal transfer protocol) it will normally shut down the RTS signal while it writes to disk to avoid data loss.

NWhen writing data being uploaded, PCBoard will shut down RTS to prevent data from being lost.
YDisables this automatic RTS shut down. While faster uploads may be possible, it could result in data loss. You would be most likely to experience data loss if the upload is being written to a slow drive or across the network..

Using a FastComm 9600

If you are using a FastComm 9600 modem, you should answer Y in this field.

PCBoard has to assume certain aspects about the connection due to the way the FastComm modem operates. If you are not using a FastComm 9600 modem, leave this field set to N.

Reset Modem While Idle

PCBoard gives you the opportunity to reinitialize the serial port and modems every five minutes while idling at the call waiting screen. This may be beneficial if you experience unexplained modem reset errors. Valid options are:

NWhen at the call waiting screen, PCBoard makes no attempt to reinitialize the port.
YWhile at the call waiting screen, the port and modem will be reinitialized after five minutes of inactivity.

NOTE: In some modems this can help keep the modem from getting modem reset errors while other modems will instead be more prone to such errors. Experiment with this setting if you are getting modem reset errors during recycles.

Reset Modem During Recycle

After a caller hangs up you can automatically have PCBoard send the standard ATZ to your modem to initialize the power-on defaults of your modem. This might be useful if your modem experiences unexplained modem reset errors.

Valid options for this field are:

NAfter a caller is disconnected, PCBoard will not send the ATZ command to your modem.
YAfter a caller disconnects from your system, PCBoard will send an ATZ command to restore the power-on defaults of your modem.

NOTE: In some modems this can help keep the modem from getting modem reset errors while other modems will instead be more prone to such errors. Experiment with this setting if you are getting modem reset errors during recycles.

Modem Off-Hook During Recycle

Normally after PCBoard disconnects a caller, it will leave the phone on-hook.

Those callers calling in will get a ring. This is usually desirable because PCBoard recycles very quickly under normal circumstances. At most, callers may get two to three rings before the modem answers the phone. If you wish, you can configure PCBoard to make the phone busy until it is ready for the next caller.

Valid options are:

NPCBoard will leave the phone on-hook (incoming callers will hear rings).
YThe phone will be taken off-hook causing incoming callers to get busy signals until after PCBoard has completely recycled and is waiting for the next call.

NOTE: In some modems this can help keep the modem from getting modem reset errors while other modems will instead be more prone to such errors. Experiment with this setting if you are getting errors during recycles.

Modem Delay During Recycle

Some modems can get confused if you attempt to recycle the system too quickly resulting in modem reset errors. Setting a value of 1 or higher can help slow down the recycle process and give your modem more time to be reset without experiencing a modem reset error.

In addition, this value can be used to 'tune' the speed with which PCBoard recycles. On buffered modems, a higher setting will insure that all data gets transmitted. If your remote callers are not receiving all of the information before carrier is dropped, try increasing the value entered in this field.

Packet-Switch Network

If you are running in any kind of environment where PCBoard is directly connected to a cable and not directly connected to a modem (e.g., a PAD, packet-switch network, X.25) you need to inform PCBoard via this field.

Valid options are:

NPCBoard operates in a normal manner expecting a modem to be directly connected to the serial port you specify.
YPCBoard will assume that the modem is not directly connected to the serial port specified. PCBoard will not send an initialization string when recycling after a call (or at startup). PCBoard will know that a call needs to be attended to when a ENTER is sent over the connection. You should also use this setting if you are using a null-modem cable to connect with another machine.

NOTE: It is important that the CTS/RTS, RD/SD and CD/DTR signals be wired properly if you select Y for this field.

Verify CD-Loss

When the Carrier Detect (CD) signal goes out, it generally indicates that the connection has been broken and that the caller has disconnected. However, some modems will drop the CD signal while auto-bauding (changing baud rates) in search of a more efficient speed. This is generally caused by changing line noise conditions.

Valid options for this field are:

NWhen the CD signal goes out, PCBoard will assume the caller has hung-up and will recycle the system. In a PAD or packet-switching environment loss of the carrier detect signal never indicates auto-bauding. In fact, a PAD will often bring the CD signal right back up. To avoid accidentally putting the next caller into the last caller's session, select this option.
YTo avoid detecting CD loss when, in fact, the caller is still on-line, you must answer Y. When the CD signal goes out, PCBoard will verify that the modem is not simply compensating for line noise. This will avoid PCBoard automatically thinking that a caller has hung up when the CD signal goes out.

Leave DTR Up at Drop to DOS

When selecting the DOS - Not Busy button on the call waiting screen, this option controls whether the DTR signal is left on or not.

Valid option are:

NThe DTR signal will be turned off.
YThe DTR signal will be left on.

Answer on True Ring Detect

Normally, PCBoard waits for RING to be sent from the modem and then sends ATA to the modem to answer the phone. This proves to be the most reliable method for answering the phone. If you desire, you can choose to have PCBoard watch the ring detect line as signaled by the serial card.

Valid options are:

NPCBoard will use the more reliable method of waiting for the RING to come from the modem before attempting to answer the phone.
YPCBoard will answer on a true ring detect as signaled by the serial card. You should only enable this option for those modems which do not return the verbose RING response when the phone is ringing.

Number of Rings Required

This setting allows you to customize the number of times you want the phone to ring before PCBoard tells the modem to pick it up.

For example, you may be in an environment where the phone is normally used for voice calls but at night you want to be able to dial into the system. By setting this value a high number most voice callers will hang up before PCBoard answers the phone.

NOTE: For CallerID detection to work, you must set this number to at least 2 since CallerID is passed in between the 1st and 2nd ring.

Monitor Missed Connections

After an incoming phone call is detected, there are four possible outcomes. They are:

  • The countdown will run to completion without establishing a connection (no handshaking, or handshaking failed to complete)
  • A NO CARRIER message will be issued by the modem before the connection is ever completed (aborted handshaking sequence)
  • A connection will be established but carrier is lost before the caller logs into the system
  • A connection is established and the caller successfully logs into the system

Valid options for this field are:

N
YNormally PCBoard only writes successful login information out to the caller log. Selecting this option will instruct PCBoard to write one of three lines corresponding to the first three possible outcomes listed previously: 1: NO CONNECT / FULL COUNTDOWN - 2: NO CONNECT / NO CARRIER - 3: Carrier Lost

Force NON-16550 Usage

Some of the early 16550 UART chips are buggy. The bug is most often seen when data output gets behind where it should be and only proceeds when typing more characters. If the command prompt is incomplete, but gradually, one character at a time, becomes more complete as you type a command, then you likely have one of the buggy 16550 UARTs.
Valid options for this field are:

NPCBoard will not modify the way that it treats the UART it detects.
YEven if PCBoard detects a 16550 UART, it will treat it as if it was a 16450 UART. If you suspect that some of the advanced features of your 16550 UART are defective, you may want to select this option.

NOTE: Setting Force NON-16550A Usage to N will generally make the problem go away, but you lose access to the FIFO buffers. A better solution is to replace the defective UART chip.

Force 16550A Usage

Some multi-tasking environments, such as OS/2 or Windows, use device drivers to virtualize the comm port. In the process of doing so, they may hide the 16550A UART, making it appear to be a 16450 UART when accessed by a DOS application.
Valid options for this field are:

NPCBoard will assume the UART it detects is the real UART you have installed.
YThis option forces PCBoard to operate as if a 16550A UART was detected. This enables the use of FIFO buffers for both transmit and receive operations. Do not set this option to Y if you do not have a 16550A UART.

Share IRQs on MCA Buses

PS/2s and other Micro Channel based machines have the ability to share interrupts among different hardware devices. This setting will not work unless the IRQ is being shared with software that is loaded before the multitasker.

Valid options are:

NPCBoard will operate in normal asynchronous mode where it expects each port to have a unique IRQ for each port.
YPCBoard will try to share the interrupt that is used by the serial port.

NOTE: Sharing interrupts slows down processing. Therefore, it is recommended that you only use this option when necessary.

Allowed Access Speeds

Allow Callers at 7,E,1

The majority of PC communications will communicate at 8,N,1 which refers to 8 data bits, no parity, and 1 stop bit. However, some of your callers may use the less frequently used 7 data bits, even parity and 1 stop bit (7,E,1).

NCallers who call in using 7,E,1 will be refused access to your system.
NCallers may connect with your system using 8,N,1 or 7,E,1. Be aware that if a caller connects using 7,E,1 then file transfers will be disabled for that session. This is done because 7,E,1 does not have the capability of properly transferring binary data.

Lowest Desired Baud

You can set a minimum speed that a caller must have to log into your system.

For example, if you want to let only users who have are able to connect at 1200 or higher then you would enter 1200 in this field. The next three fields on this screen determine if you will allow slower speeds and if so, at what time during the day lower connection speeds will be allowed.

Allow Lower Speeds

Sometimes you may want to allow callers to connect at a slower speed than the one entered in the Lowest Desired Baud field. PCBoard will give you the ability to let users connect at a slower speed but only during a specific time during the day.

NUsers must connect at a speed equal to or greater than the value that you enter in the Lowest Desired Baud field. If a caller attempts to connect at a slower speed a message notifying the user that the connection speed is not supported on your system will be displayed.
YUsers may connect at a slower speed than the value that you enter in the Lowest Desired Baud field. However, the connect must be made during the time range that you define with the Begin Time and End Time field on this screen.

Begin Time

In this field you can specify the beginning time (hhmm format) when users can call in at a slower speed then what is defined by the Lowest Desired Baud field. All times you enter must be done in 24 hour format. If you answered N to the Allow Lower Speeds, the starting and ending times are ignored.

End Time

In this field you can specify the ending time (hhmm format) when users can call in at a slower speed then what is defined by the Lowest Desired Baud field. All times you enter must be done in 24 hour format. If you answered N to the Allow Lower Speeds, the starting and ending times are ignored.

Security Level Override

If you enter any security level other than 0 in this field, users that have an equal or greater than security level will be able to login to the system regardless of the time of the login. The security level override is valid regardless of the Allow Lower setting.

setup/modem_information.txt · Last modified: 2024/01/17 12:48
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